Alexandria Elms

Alexandria Elms is an experienced professional in customer success and organizational psychology with a strong academic background. Currently serving as a Customer Success Manager at System-3, Alexandria has also held positions as a Senior Research Associate and a Behavioural Science Research Associate. Prior to this role, Alexandria worked at the University of Guelph, where responsibilities included leading seminars, delivering workshops, and coaching students. Notable consulting experience includes serving as a Senior Consultant at Organization & Management Solutions, where organizational toolkits were developed and training workshops were facilitated. Alexandria's early career involved internships at Mars and Royal Canin, focusing on customer service, inventory analysis, and training processes. Alexandria holds a PhD in Industrial and Organizational Psychology from the University of Guelph, along with a Master's degree and a Bachelor's degree in Psychology from the same institution.