Tracy Alberts is a seasoned professional in talent management and workforce planning, currently serving as the Manager of Talent & Learning Shared Services at T-Mobile since August 2025. Previously, a tenure at UScellular from July 2007 to August 2025 included roles such as Manager of Talent and Learning Shared Services, Workforce Planning Manager, Multi-Channel Performance Management Consultant, and Customer Care Center Manager. Tracy led a high-performing team focused on compliance with I9 verification and immigration laws, drove the completion of ESG training for over 5,000 employees, and implemented workforce systems to enhance efficiency. Tracy holds a Bachelor of Business Administration with a concentration in Human Resource Management from Mount Mercy University and an Associate's degree in Business Administration and Management from Kirkwood Community College.
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