Rika Veranica E.

Rika Veranica E. is an experienced professional in the hospitality and customer service sectors, currently serving as an Account Manager and Crew Accommodation Agent at TA Connections since January 2019. Rika manages lodging and transportation for Etihad Airways crew members, including sourcing alternative arrangements when necessary, and handles various administrative tasks such as invoicing and reporting. Previously, Rika worked at Emirates as a Senior Airport Services Agent, providing assistance with check-in, reservations, and baggage processing while ensuring compliance with safety regulations. Additional roles include Distributor at Taobao Marketplace, Personal Assistant, Customer Service Agent at PT Bank Danamon Indonesia, and various positions focused on sales and marketing within different organizations. Rika holds an Associate's degree in English Language and Literature from Universitas Padjadjaran.