TA Instruments
Pedro Dossantos has over three decades of experience in technical service management, currently serving as the Director of Service Technical Support at TA Instruments since January 2003. In this role, responsibilities include staffing and training a team of service professionals, developing service metrics, and analyzing data for operational forecasting. Prior to this position, Pedro Dossantos was the Technical Services Manager at Rheometric Scientific from June 1984 to January 2003, where management of the Technical Services group encompassed budget oversight, revenue generation, and staff training. Pedro Dossantos holds a degree in Electronics from DeVry Technical Institute, earned between 1982 and 1984.
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