Wael Gomaa

Wael Gomaa is a seasoned customer management professional with extensive experience in the real estate sector. Currently serving as Customer Manager at both Tabarak Developments and Tabarak Holding since February 2010, Wael Gomaa oversees a team of 15 customer service professionals, addressing customer needs related to payment rescheduling, complaints resolution, and administrative tasks. Prior to these roles, Wael Gomaa was Customer Service & Collection Supervisor at Trust Group for Real Estate Investment from January 2005 to February 2010, where team goals were consistently exceeded, and customer interactions were rigorously evaluated. Wael Gomaa also worked as Senior Customer Service & Collection Specialist at Fawzi Al-Sayed Group for Development from August 2003 to January 2005, focusing on executing customer orders and optimizing team schedules. Wael Gomaa holds a Bachelor's degree in Business/Commerce from El Rouda Commercial Technical, completed in 2003.