Syed Kashif

Syed Kashif has a diverse work experience spanning various roles and companies. Syed is currently working as a Call Centre and Training Manager at Tachyon Communications Services, starting from October 2021. Prior to this, they gained experience as a Team Lead Training at Orion Edutech Pvt. Ltd. from August 2018 to October 2020. Syed also worked as an Operations Team Lead at Aegis from May 2018 to January 2019.

In terms of their earlier roles, Syed worked as a Floor Manager at Virtual Origins Private Limited from September 2015 to May 2016. In this position, they handled multiple teams involved in outbound and inbound calling for a US client, and was responsible for determining operational strategies, maintaining call center operations, and accomplishing human resource objectives.

Before that, Syed worked at MetLife Global Operations Support Center as a Sr. Insurance Advisor & Team Leader from May 2007 to August 2015. Their role primarily involved working in endorsement processing and interacting with clients and vendors.

Finally, Syed started their career as a Customer Care Executive at IBM-Daksh from October 2005 to May 2007. In this role, they handled customer inquiries and provided compensation as a goodwill gesture.

Overall, Syed Kashif has a well-rounded work experience in various roles and industries, showcasing their expertise in management, training, operations, and customer service.

Syed Kashif completed their education history with the following achievements:

From 2000 to 2003, Syed Kashif obtained their Bachelor's degree in Business/Commerce, General from the University of Lucknow.

In the years 2003 to 2005, Syed pursued a Master of Business Administration (MBA) with a specialization in Operations Management and Supervision. Syed completed this degree at Bbd Northern India Institute of Technology.

During the same period, from 2003 to 2005, Syed also pursued an MBA from Northern India Engineering College, focusing on Business/Commerce, General.