David Grissom

Senior Director Global Customer Experience And Commercial Analytics at Taconic

David Grissom has over 30 years of experience in customer experience, sales operations, and customer service across various industries. David has held leadership positions in companies like Taconic Biosciences, Karl Storz Endoscopy-America Inc., Callaway Golf, Top Flite Golf Company, Callaway Golf, Spalding Sports Worldwide, and Herman's World of Sporting Goods. David'sroles have involved developing and executing strategies to drive profitable growth, reduce customer effort, build customer loyalty, and improve overall customer experience. David has been instrumental in implementing key deliverables, managing operational metrics, and enhancing services to ensure customer satisfaction.

David Grissom attended Westfield State College University from 1994 to 1998, where they earned a Bachelor of Science in Business Management.

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Previous companies

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Timeline

  • Senior Director Global Customer Experience And Commercial Analytics

    October, 2022 - present

  • Global Director Of Customer Experience And Sales Operations

    April, 2018

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