Rachel Clausen is an accomplished manager with extensive experience in patient financial services, healthcare reporting, and operations management. Currently, as the Manager of Patient Financial Services at Tactile Medical, Rachel leads a team of 12 across four diverse teams, focusing on effective communication and productivity enhancement through comprehensive performance metrics. Previously at UCare, Rachel held multiple leadership roles, including Manager of Reporting & Workforce Management, where efforts in report organization and team development significantly improved operational efficiency. Rachel's tenure at Optum included pivotal roles such as Reporting Manager and Operations Manager, further solidifying expertise in automated reporting, workforce analysis, and strategic planning. Rachel began professional development as a Paralegal at Skelly & Capistrant PA and Crabtree Law Firm after earning an Associate's degree in Paralegal Studies from the Minnesota School of Business.
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