Alberto Scaravilli

Alberto Scaravilli has a diverse range of work experience. In their most recent role as Head Of Customer Service at tado°, they are responsible for managing customer service operations, while in their previous role as Vendor Operations Manager, they oversaw the performance of BPOs and ensured key metrics such as costs, SLAs, and quality were met. Prior to that, they worked as a Team Manager and Product Specialist at tado°. Before joining tado°, Alberto worked at Cardioline SpA as a Product Specialist for electromedical devices. Alberto also gained experience at Miele Italia Srl, where they worked as a Technical Supporter and Technical Agent in various roles. Additionally, Alberto has experience interning at Miele Italia Srl, where they were involved in customer service, logistics, and human resources. Alberto has also served as the President and Main Coordinator of the "Bolzano Snowdays" at Sports Club University of Bolzano. Earlier in their career, Alberto worked at Isolcell Italia S.p.A. as a BOM Responsible, focusing on logistics, production process optimization, and order management.

Alberto Scaravilli attended the Free University of Bozen-Bolzano from 2006 to 2010, where they studied Ingegneria Logistica e della produzione. Alberto then pursued further education at the Politecnico di Torino, specializing in the same field of study, Ingegneria logistica e della produzione. Alberto has also obtained a certification as a Certified COPC implementation leader from COPC Inc. in November 2021.