Tamie Franco

Tamie Franco is an experienced operations and quality compliance professional with a diverse background in customer service and team management across various industries. Currently serving as Operations Manager at TAG since October 2022, Tamie previously held the role of Quality & Compliance Analyst at PassMeFast, where responsibilities included monitoring customer interactions and ensuring compliance with internal processes. Prior experience includes positions as Operations Team Manager and Assistant Team Manager at Key Travel, and Online Operations Manager at Sure Life Health, demonstrating a consistent track record of managing teams, enhancing service levels, and optimizing operational efficiency. Tamie's career also includes roles at Etihad as a Contact Centre Agent and earlier positions in travel and reservations. Educational qualifications include a degree in Tourism Management from Faculdade Drummond and technical education in Events from ETEC Sao Paulo.