Joëlla Meijer

Customer Experience Specialist at Tails.com

Joëlla Meijer has a diverse work experience spanning several industries and roles. Joëlla started their career as an Administrator at Landgoed Duin & Kruidberg, where they excelled and was invited back for additional responsibilities. Joëlla also worked as a Front Office Receptionist at the same company, representing the hotel and managing various tasks. Joëlla then worked as an Administrator at Administratie- & advieskantoor Oosterling and gained experience in bookkeeping and data organization. Joëlla further expanded their hospitality experience by working as a Housekeeper at Circus Zandvoort and as a Waitress at Peper's Pannekoekenhuis, where they handled customer service and worked in a fast-paced environment. Joëlla also worked as an Au Pair at AuPairWorld, where they lived abroad and enhanced their language skills while taking care of children. Joëlla continued their career in the hospitality industry as a Front Office Receptionist and Weddings, Conference & Events Coordinator at Rushton Hall Hotel & Spa, where they successfully managed client requirements and organized various events. Joëlla then worked in different roles at Pendley Manor Hotel, including Food & Beverage Assistant and Wedding & Events Coordinator. Joëlla demonstrated leadership skills by leading shifts and delegating tasks to new members. Prior to their current role, Joëlla worked at the South Central Ambulance Service NHS Foundation Trust as an NHS 111 Health Advisor and NHS 111 Pathways Accredited Coach, where they responded to urgent healthcare service calls and conducted clinical assessments using the NHS Pathways system. Joëlla is currently employed at tails.com as a Customer Experience Specialist. Overall, Joëlla Meijer has gained extensive experience in customer service, hospitality, administration, and healthcare, showcasing adaptability and strong organizational skills in each role.

Joëlla Meijer's education history is as follows:

Joëlla completed a Bachelor's degree in Business Studies from Inholland University of Applied Sciences from 2014 to 2016.

Prior to that, they pursued a MBO-4/BTEC Level Extended Diploma in Business Administration and Assistant Accountant from Nova College from 2011 to 2014.

Their secondary education includes a VMBO-T/GCSE diploma from Mendelcollege, which they obtained between 2007 and 2011.

In addition to their formal education, Joëlla has obtained various certifications. These include the NHS Pathways Practice Coaching Module from South Central Ambulance Service NHS Foundation Trust in December 2021, the NHS Pathways Core Module 2 in July 2021, and the NHS Pathways Core Module 1 in February 2021.

Joëlla has also received certifications in Health and Safety Level 1 & 2 from Flow Hospitality Training Ltd in May 2020, Service that Sells, Customer Service & Guest Service from Flow Hospitality Training Ltd in May 2020, Maximising Wedding Sales from Maxima Training & Development in January 2020, and Wedding Sales Strategies from Kelly Mortimer International Wedding Venue Consultant and Wedding Sales Trainer in May 2019.

Additionally, they obtained an Extended BTEC/MBO-4 Business Administration and Assistant Accountant certification from Nova College and a VMBO-T/GCSE certification from Mendelcollege, although the specific months of completion are not provided for these certifications.

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Timeline

  • Customer Experience Specialist

    October, 2022 - present