SG

Savannah Gray

Customer Experience Self Service Channel Lead at Tails.com

Savannah Gray has a diverse work experience starting from 2010 to the present day. Savannah currently works at Tails.com as a Customer Experience Team Leader, a role they started in June 2020. Prior to that, they worked as a Customer Experience QA Specialist and a Social Media CX Specialist at the same company. From October 2018 to December 2019, Savannah was an InDogtion Coordinator at Tails.com. In addition, they worked as a Customer Experience Specialist from April 2018 to October 2018.

Before joining Tails.com, Savannah worked at TSB Bank as a Local Banker from October 2016 to March 2018. From 2014 to 2016, they held the position of Venues Assistant at the University of Birmingham, where they worked at the Union bar and restaurant, serving customers, handling cash transactions, and replenishing stock.

In 2016, Savannah worked as a Final Year Student Interviewer for The Times as part of the University of Birmingham's Time Interview Team. Savannah exceeded the target for completed surveys by 40% within a specified time frame.

Savannah also has experience working at Marks and Spencer as a Trained Customer Assistant in 2015, and at Merlin Entertainments plc as a Food and Beverage Assistant in 2013.

Their earliest work experience dates back to 2010 when they worked part-time as a Kennel Assistant at Greenmeadow's Kennels. Their responsibilities included general care of the animals, administering medication, and ensuring customer satisfaction with their pets' experience at the kennel.

Overall, Savannah Gray has a solid background in customer service, leadership, and team coordination, with a strong focus on delivering exceptional experiences to customers.

Savannah Gray obtained a Bachelor's Degree in Geography from the University of Birmingham, where they studied from 2013 to 2016. Prior to that, they attended Dr Challoner's High School from 2010 to 2012, completing 3 A Levels in Biology, Geography, Philosophy and Ethics. Earlier in their education, they attended the same high school from 2005 to 2010, where they obtained 10 GCSE's. There is no available information about their education before attending Dr Challoner's High School, but it is known that they also attended Our Lady's at some point, details of which are not provided.

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