Paula Rucker is an accomplished professional in training and development, currently serving as the Head of Training & Development for Individual Life at TAL Australia since December 2019. With a wealth of experience in various leadership roles at TAL Life and other financial institutions, Paula has successfully led teams in designing and executing technical training programs, enhancing sales effectiveness, and implementing strategies for operational improvement. Educational qualifications include a Bachelor's degree in Commerce from the University of Melbourne, along with several certifications in executive coaching and financial services. Paula's extensive background in coaching, sales strategy, and organizational development underpins a strong track record of driving performance across complex business environments.