Yousef Abdelkader

Yousef Abdelkader is a seasoned professional currently serving as a Social Media Specialist at talabat since April 2024, focusing on enhancing customer experience across social media platforms through timely engagement and community management. Prior to this role, Yousef worked at Majorel from November 2021 to April 2024, holding positions including Quality and Training Process Team Leader and Subject Matter Expert, where responsibilities included performance management, auditing agent interactions, and improving customer satisfaction. Additional experience includes work as a Back Office Employee for the Uber “UK-I” account and as a Call Center Agent at AXA. Yousef's early career also featured a role as a Senior Sales representative at Techmart. Academic credentials include a Bachelor of Commerce in Accounting from Cairo University, earned in 2021.