Leonora Gutiérrez Berrios

Software Request Lead at Talana

Leonora Gutiérrez Berrios is currently employed at Talana, where they have been since 2021. Leonora serves as the Software Request Lead and Coordinadora Soporte Producto, with primary duties including coordinating ticket tracking and resolution, managing projects, and prioritizing decision-making. Prior to Talana, Leonora worked at Neox Tecnologías de Información SPA as an Ingeniero de software from 2020, where they provided service as an outsourcing personnel to SANTANDER CHILE and participated in the Kanban "Gestor documental" cell. Her duties included inter-area management of the bank and creating document classes in IBM Filenet. From 2015 to 2020, Leonora worked at Altiuz as an Ingeniero de Soporte, where they provided maintenance and support to production, QA, and development systems for TRANSBANK, NEXUS, SERVICIO DE IMPUESTOS INTERNOS, CONTRALORIA GENERAL DE LA REPUBLICA DE CHILE, METLIFE, HITES, and BANCO SANTANDER. Her duties included coordinating activities with internal and external clients, accompanying and tracking external client relationships, and strengthening client capacities.

Leonora Gutiérrez Berrios obtained a degree in Ingeniería Informática from Duoc UC between 2015 and 2020.

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