Client Success Manager

Talent.com is a job platform that matches job seekers with employers in more than 50 countries. We're seeking talented individuals to help us fulfill our mission of connecting the world to work. Our fast-paced environment offers many opportunities to grow your career while contributing to our success. If you are a team player, we are the right fit for you: collaboration is the cornerstone of our workflows and is highly valued by our global workforce, regardless of function, department, or time zone. You'll work in a people-focused HR tech company where every voice will be heard. Join us and become part of our multicultural and diverse team!

We are now looking to welcome a globally minded and highly motivated Client Success Manager to join our team in our EMEA headquarters in Barcelona or remotely (from Europe). The ideal candidate will be fluent in English and German/French/Dutch.

What you’ll do:

• Optimize and grow existing campaigns
• Focus on retention and growth of your clients by understanding their business and meeting their goals
• Resolving technical, product, or account issues
• Technical tasks include but are not limited to: data analysis, optimizing traffic sources, troubleshooting indexation issues, testing URL parameters, reviewing XML feeds
• Collaborate with sales, product, and indexation teams to translate client needs into actionable items internally
• Tweak campaigns based on data analysis to meet client needs
• Meet competitive monthly objectives
• Meet directly with clients when necessary to review strategy

What you bring:

• You have a Bachelor's degree or relevant Diploma
• You are fluent in English and in Geman/French/Dutch
• You have 1-3 years’ experience in online advertising, business analyst or client success type role
• Understanding of PPC advertising products
• Experience speaking with clients or decision makers
• Familiarization with SQL are a plus
• You are able to make the data tell a story
• You love number and dissecting data to make logic-based optimizations
• You are curious, responsible, cooperative and ready to work in a fast-growing company

What we Offer:

• Remote first work policy
• Generous time management policy
• Transparent organizational structure and collaborative environment
• Fast-growing and international network
• Start-up atmosphere.
• An inspiring and friendly atmosphere with a team of passionate and youthful people

At Talent.com, you come as you are. We have a casual dress code and boast a diverse and inclusive work environment. When you join Talent.com, you join a family of passionate and motivated individuals united by their desire to grow, innovate, and create ambitiously. You will discover a world where employees enjoy flexibility and autonomy, opportunities for career advancement, and a supportive learning atmosphere.

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