Surojeet Ghosh

Delivery Manager (Service Delivery, Account Management & Operations)- US Staffing at Talent Software Services

Surojeet Ghosh has extensive experience in the field of US staffing. Surojeet started their career as a Quality System Analyst at HeroITES in 2005, where they managed a team and handled customer support and training. Surojeet then worked as a Sr. Technical Recruiter at VibrantWorx from 2009 to 2015, where they managed client service operations and implemented efficient processes. After that, they joined Droisys Inc as an Operations in Charge and Senior Technical Recruiter/Trainer from 2013 to 2015, where they handled day-to-day client needs and conducted training programs. At ACS Global Tech Solutions Pvt Ltd, they served as a Lead in US Staffing from 2015 to 2019, focusing on account management, delivery, and training. Currently, they are working at TALENT Software Services as a Delivery Manager, responsible for service delivery, account management, and operations in US staffing. Surojeet leads a team, handles complex escalations and technical issues, and builds strong client relationships. Surojeet has expertise in managing MSPs, budgeting, and collaborating with global customers. Overall, Surojeet Ghosh has demonstrated their proficiency in various roles related to US staffing, client management, and operations.

Surojeet Ghosh attended SVKM's Narsee Monjee Institute of Management Studies (NMIMS) starting in 2022, where they are currently pursuing a Master of Business Administration (MBA) degree in Human Resources Management and Services. Apart from their formal education, Surojeet has obtained certifications in Six Sigma, ISO 9001:2008, Dip. in Training (ISTD), and has received training in Project Management Professional (PMP), earning 35 Professional Development Units (PDU's). No specific information about the institution or the year of obtaining these certifications is provided.

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