Carlos Alberto Cisneros

Carlos Alberto Cisneros has extensive work experience in customer success management, consulting, and project leadership. Carlos Alberto currently works at Talent Systems, LLC as a Senior Customer Success Manager, where they are responsible for overseeing client relationships and ensuring they fully utilize the Cast It Reach Platform. Prior to this, they worked at eTribez as a Senior Customer Success Manager for the Latin American region. Carlos Alberto also has experience at Televisa as a Coordinador de Consultoria para Servicios Digitales, where they provided consulting services for digital projects. Additionally, Carlos worked at Sistemas DGC as a Socio Emprendedor, focusing on consulting and integrating new business ventures in the Mexican banking sector. Before that, they served as the Gerente de Operaciones Front-End at PROSA, where they managed transactional system operations for ATMs and point of sale terminals. Carlos began their career at Schneider Electric as an e-Business Project Leader, where they led B2B portal design and implementation projects and played a key role in adopting the Six Sigma methodology.

Carlos Alberto Cisneros attended Instituto Politécnico Nacional from 2000 to 2005, where they pursued a degree in Ingeniero en Computación with a specialization in Inteligencia artificial. During the same period, they also enrolled at Rath & Strong, where they obtained a degree in Black Belt, specializing in Lean Six Sigma.