Talksure
Manfred Nndwa Mbedzi is a seasoned professional in business intelligence and analytics, currently serving as a Senior Business Intelligence Developer at Talksure since July 2023, focusing on BI solutions enhancement and project leadership. Previously, Manfred held the position of Senior Business Intelligence Supervisor at Avon, where efforts centered on process improvements and cash flow optimization. Prior experience includes various analytical roles at Discovery Limited, including Senior Data and Reporting Analyst and Operational BI Analyst, emphasizing broker performance evaluation and resource allocation forecasting. Manfred holds a Bachelor's degree in Applied Mathematics from the University of South Africa and completed studies in Business System Analytics and Data Analysis at the University of Cape Town.
Talksure
Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner. Talksure is an expert in multi-channel B2C and B2B marketing and sales of affordable lifestyle products and services on behalf of several large South African and multi-national organisations. Talksure operates a 1,200 seat contact centre in Umhlanga, on the coast north of Durban, South Africa, with remote staff across the country. Our product specialisms span the healthcare, short-term insurance, telecommunications, entertainment, and security services verticals. We are proud to develop local South African talent to succeed in our business at all levels, addressing youth unemployment through our accredited training programmes and B-BBEE initiatives, and supporting our community nutrition, child health and orphan and vulnerable children programmes. Our purpose is simple: to change the game in sales and service by providing smart, multi-channel distribution solutions for our clients and partners. People, technology and innovation are the power behind our strategy to succeed. We invest in our people so that they can confidently deliver sales and service excellence to customers and clients. As a high-performance customer-acquisition engine, we partner with innovative product organisations to match consumers and small businesses with the best solutions for their needs.