Angela Whyte

Angela Whyte is an experienced Business Retentions Manager at TalkTalk Business, where since September 2009, responsibilities have included establishing a retention function to support large SME and Corporate customers. Angela is transitioning to Direct Business Sales to leverage expertise in retaining high-value clients. Previous roles at TalkTalk include Jeopardy Escalations Manager, focusing on customer service excellence and complaint resolution, and Customer Service Expert, where skills in coaching and process improvement were enhanced. Prior to TalkTalk, Angela held various positions at BT from 1997 to 2009, including Sales Manager, where leadership of a team of sales executives was key, and achieved significant sales productivity and customer satisfaction as a Team Manager. Angela holds HNC and HLC qualifications in Law and Politics from Dundee and Angus College.