Mamatha Gopinath, the Head of TallyCare at Tally Solutions, is credited with scaling up TallyCare services and notably transforming customer experience. She believes in cohesive effort and drives her team to be customer centric and conscientiously deliver ‘Experience Par Excellence’.
She has been an integral part of Tally for over two decades, contributing to different functions and majorly towards the growth of TallyCare. While Tally’s customer base has grown exponentially, TallyCare services have matched with the pace of growth. In 2017, consequent to spike is support requirement with GST launch, she was instrumental in setting up and operationalizing over 900 desks to ensure seamless operations across India. She currently handles 500+ TallyCare members and has also ensured operationalising International TallyCare services across UAE, Kenya, Bahrain, Saudi, Bangladesh, USA, and Indonesia.
Mamatha holds a master’s in commerce from Bangalore University and Executive General Management from IIM-B.
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