Ccnp Collaboration Abdulrahman Alghusn Genesys Pureengage

Abdulrahman Alghusn is an accomplished IT professional with extensive experience in network services and telecommunications. Currently serving as Network Services Manager at Tamkeen Technologies since August 2017, Abdulrahman has held various roles including Specialist in Network & Communication and Senior Analyst in Network and Communication. Prior experience includes a significant tenure at the Ministry of Foreign Affairs, Saudi Arabia, from March 2009 to June 2017, where Abdulrahman led a team of technicians addressing issues with Nortel digital telephone systems and Cisco IPT systems as a Senior Telecommunications Technician. Earlier positions included Technical Support at E Enterprise from October 2008 to March 2009. Abdulrahman holds a Bachelor's degree in Computer Systems Networking and Telecommunications as well as an Associate's degree in the same field from the College of Telecom & Information. Credentials include CCNP Collaboration, Genesys PureEngage, and ITIL certification.