John Tiliacos

EVP, Operations & Customer Service at Tampa International Airport

John Tiliacos joined the Hillsborough County Aviation Authority in June 2012 as Vice President of Airport Operations and Customer Service for Tampa International Airport (TPA). He is responsible for Airport Operations, Public Safety and Security, Guest Services, and Airport Concessions, as well as operations at three General Aviation Airports controlled by the Aviation Authority.

A career airline and airport executive, John has 33 years of international and domestic airline industry experience. Before joining the Aviation Authority, John served as Managing Director for American Airlines at Los Angeles (LAX), where he led one of American's largest operations with more than 150 daily flights and 1,400 employees.

John began his career in 1985 as General Manager for Trans World Airlines in Nassau, Bahamas, where he grew up. He joined American Airlines in 1990 as General Manager for the Bahamas and went on to serve in a variety of operational and staff leadership roles for American throughout the United States over the next 22 years.

As Managing Director of Flight Services, he led American's largest inflight organization with more than 5,000 flight crew members.

As Managing Director of Onboard Products at American, he was responsible for the Airline's global Food and Beverage Operations, Inflight Products and Aircraft Cabin design. He was instrumental in leading American’s launch of its first lie-flat business class seat product and the industry’s first inflight Wi-Fi service.

As Vice President of Cargo Operations, he led American's worldwide airport cargo operations and successfully directed the global implementation of 100 percent cargo security screening mandated by the U.S. Government’s 9/11 Commission.

In addition to leading large, complex and diverse airline and airport operations for more than 30 years, John has successfully achieved record operational, safety and customer experience results.

John earned a Bachelor of Science Degree with Honors in Aviation Management at Florida Institute of Technology, and is a licensed pilot. John and his wife, Jackie, have three children.

Timeline

  • EVP, Operations & Customer Service

    Current role

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