Elizabeth O'Brien

Customer Success Manager at Tamr

Elizabeth O'Brien has a diverse work experience in various roles and industries. Elizabeth is currently working at Tamr as a Customer Success Manager, starting in February 2023. Prior to that, they were a Customer Success Specialist at Tamr from March 2022 to February 2023.

Before joining Tamr, Elizabeth worked at EF Education First. Elizabeth served as the Manager of Tour Director Operations from August 2021 to March 2022. Prior to that, they worked as an Allocations Manager from May 2020 to August 2021 and as an Allocation Specialist from August 2019 to May 2020.

Elizabeth also gained experience in the hospitality industry as a Server at Smokestack Urban BBQ from May 2016 to January 2020. In this role, they demonstrated strong customer service skills, conflict resolution abilities, and multitasking capabilities.

Furthermore, they worked as a Marketing Intern at Polar Beverages from June 2017 to August 2017. Elizabeth was responsible for creating marketing plans, engaging customers on Snapchat, and promoting products at events as a member of the street team.

Additionally, Elizabeth served as a Teaching Assistant for Psychology 100 at the University of Massachusetts Amherst from September 2016 to December 2016. Elizabeth'sresponsibilities included offering office hours, grading assignments, and proctoring exams for a large number of students.

Elizabeth'searlier work experience includes a role as a Member Services Representative at Frank Nash Training Systems from February 2014 to August 2016. In this position, they provided excellent customer service, both in person and over the phone or email, and scheduled appointments for clients.

Elizabeth O'Brien has a Bachelor of Arts degree in Psychology from the University of Massachusetts Amherst, which they obtained in 2018. In 2019, they continued their education at the Isenberg School of Management, UMass Amherst, where they earned a Master of Science degree in Business & Analytics.

Links

Previous companies

EF Education First logo
Polar Beverages logo

Timeline

  • Customer Success Manager

    February 1, 2023 - present

  • Customer Success Specialist

    March, 2022