Kumar Patel

Kumar Patel possesses extensive experience in customer care operations and sales support, currently serving as Sr. Director of Customer Care Operation at Tandem Diabetes Care since February 2012. With a background that includes roles such as Director and Sr. Manager of Customer Sales Support, Kumar has overseen a team of over 65 representatives focused on inside sales, insurance verification, and customer retention strategies aimed at enhancing revenue and customer satisfaction. Previous positions include Supervisor of Pump Therapy Sales, where Kumar contributed to building an inside sales team to efficiently manage customer inquiries, and Technical Specialist, offering high-level technical support to patients. Kumar's earlier career includes quality-focused roles at Illumina and SQA Services, complemented by a Bachelor of Science degree in Bioengineering and Biomedical Engineering from San Diego State University.