Leslie Araoz

Leslie Araoz is a bilingual professional with extensive experience in customer service and fraud analysis. Currently, Leslie serves as a Bilingual Fraud Quality Assurance Analyst and previously held the position of Bilingual Fraud Detection Analyst at Tangerine since June 2022. Prior to this role, Leslie was a Bilingual Customer Service and Sales Agent at Air Canada from April 2017 to April 2020, where skills in English, French, and Spanish were utilized to enhance customer satisfaction, retention, and problem resolution. Leslie's career began as Head Cashier and Cashier at SMG Canada ULC - Hershey Centre from August 2014 to September 2017, focusing on customer service in a fast-paced environment and improving inventory accuracy. Leslie holds an education from Humber College, attended between 2015 and 2018.