Pasha Sharifnia is an experienced professional in client management and operations, currently serving as the Sr. Manager of Voice Affectiveness & Client Management and previously in several managerial roles at Tangerine since August 2015. Prior experience includes Operations Senior Manager at Nationwide Appraisal Services, where oversight of over 40 employees encompassed customer service and training, along with product implementation and technology improvements. Additional experience at U.S. Bank as Follow Up Manager focused on client commercial card programs in Canada, including enhancing communication strategies and implementing operational improvements. Pasha Sharifnia holds a Bachelor of Arts in Economics from York University, earned between 2000 and 2004.
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