Priyanka Sharma

Priyanka Sharma is an experienced professional in technical support and customer service. Currently serving as a Help Desk Analyst at Tangerine since January 2021, Priyanka has previously worked as a Customer Service Representative at Canadian Tire Corporation from November 2018 to February 2020, where responsibilities included operating the cash register and processing customer purchases. Prior experience includes a role as a Market Research Interviewer at Numeris in early 2019, conducting telephone interviews for data collection, and a position as a Technical Support Representative at NIIT Technologies Limited, where tasks involved troubleshooting technical issues and using the Service Now system for incident management. Priyanka holds a Post Graduate Diploma in Computer Systems Networking and Telecommunications from Centennial College (2017-2019) and a Bachelor's degree in Computer Science from Chandigarh University (2010-2014).