Monnappa Badumanda

Monnappa Badumanda is a Senior Manager at Tangoe, with experience since April 2013, specializing in client satisfaction, invoice processing, and content management. Key responsibilities include managing customer interactions, ensuring service quality, supporting audits, and participating in strategic business reviews. Previously, Monnappa served as a Team Lead, overseeing Service Desk Agents, and a Senior Consultant managing a 45-member team at Tangoe. Prior experience includes roles at Symphony Services and Infosys BPO, focusing on operational management and customer support. Monnappa holds a B.Sc. in Microbiology from Seshadripuram First Grade College.