Aditi Dutta

Aditi Dutta is a skilled professional with extensive experience in customer success and account management across various industries. Currently serving as the Lead-Technical Account Manager at Tanla Platforms Limited, Aditi manages a portfolio of over 10 clients, focusing on strategic planning and customer success metrics. Previous roles include Customer Success Coordinator at Trellix, where Aditi excelled in client retention and onboarding, and Talent Solutions Specialist at LinkedIn, providing advisory support to enhance product adoption. Aditi's career began at American Express as a Retention Specialist, demonstrating strong customer loyalty strategies and achieving a 75% retention rate. Additional experience includes technical support at Infosys and foundational customer service roles, complemented by a Bachelor's degree in Computer Science from Priyadarshini Indira Gandhi College of Engineering.