Les Fridrich

Les Fridrich has a diverse work experience in technical support roles. Les started their career in 1998 at Te, where they provided technical support for HP Printers and PC's. Les successfully handled technical and customer satisfaction escalations and served as a resource tech for other agents. In 2004, they joined Hewlett Packard as a Retail Technical Support, where they provided technical support for Retail resellers, in-store and field technicians for PC's, Printers, and Televisions. Les also mentored technical agents and handled difficult escalations. In 2007, they were promoted to Supervisor, where they led teams of 25-35 people for various departments and successfully started new Contact Center support for different services. From 2014-2015, they worked as a Support Engineering Center Technician at Hewlett-Packard. In 2016, they briefly worked as a Field Technician at Apex Systems before joining Taos as a Technical Support Specialist.

Les Fridrich attended Nampa Christian High School from 1992 to 1996 and successfully obtained a High School Diploma. No specific field of study was mentioned.