Ritika Kharbanda

Customer Success Sr Manager at Taos

Ritika Kharbanda has a diverse range of work experience. Ritika started their career as an Account Executive at Alpina Digital in 2000, where they led a team in implementing the production of direct mailers and built interactive promotions. From 2003 to 2007, they worked at Starcom MediaVest Group, first as an Associate Media Planner and later as a Media Supervisor. In these roles, they developed strategic media communications plans for clients, presented media strategies, and managed the total investment process.

In 2007, Ritika joined Gaia Interactive as a Sr. Online Marketing Manager. Ritika successfully managed marketing projects, developed marketing plans, and executed strategies for user acquisition and revenue growth. Ritika then moved on to work at Ph03nix New Media as the Marketing Director from 2009 to 2011.

From 2010 to 2016, Ritika worked at Verint Security Intelligence Solutions as a Customer Success - Sr. Service Delivery Manager. In this position, they played a vital role in ensuring customer satisfaction and delivering services effectively.

In 2016, they joined Fluid, XPS Group as a Customer Success - Sr. Implementation Manager for a short period of time. Finally, they currently work at Taos, an IBM company, as a Customer Success, Sr. Manager. The role started in February 2017, and there is no specified end date.

Ritika Kharbanda has a certificate in Integrated Marketing from the University of Chicago, which they obtained in the year 2000. Prior to that, they completed their MBA in Marketing from Apeejay School during the years 1997 to 1999. Additionally, they attended Modern School, Barakhamba Road, but the specific details about their degree or field of study are unavailable.

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Timeline

  • Customer Success Sr Manager

    February, 2017 - present

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