Samantha Connors has a diverse background in customer service, support, and sales roles. Samantha currently works as a Duolingo Support at TCWGlobal. Prior to this, Samantha held positions at Petro Home Services, Hayneedle.com, Allswell Home, ModCloth, and Cigna. Samantha's experience includes resolving customer inquiries via various channels, training new hires, and holding bi-weekly 1:1's with agents to provide constructive feedback. Samantha holds a Bachelor's degree in English Language and Literature/Letters from Frostburg State University.
August, 2023 - present