Mark Anthony Ilagan is an experienced professional with a diverse background in business operations and insights management. Currently serving as a Senior Business Insights Manager at TaskUs since December 2021, Mark previously held multiple senior roles at ANZ from April 2012 to May 2021, including Senior Operations Manager overseeing a team of approximately 200 FTEs in wealth delivery and onboarding operations. Prior experience encompasses positions at Deutsche Bank as a Profit and Loss Associate and various roles at HSBC, including Global Support Executive in investment banking operations. Early career experience includes customer service and technical support roles at TeleTech, SYKES Philippines, and eTelecare Global Solutions. Mark holds a Bachelor of Fine Arts in Visual Communication from the University of the Philippines, completed in 2007.
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