Anand Kumar has extensive experience in customer service and engineering within the telecommunications sector. Currently, Anand serves as a Customer Service Representative at Tata Communications Transformation Services since September 2019, focusing on the operations and maintenance of DWDM (Ciena, Nokia) and SDH Networks, as well as troubleshooting at various levels. Prior to this, Anand worked at Jio from July 2017 to August 2019 in multiple roles, including Junior Customer Service Executive and Operation and Maintenance Engineer. Anand holds a Bachelor of Engineering in Electrical and Electronics Engineering from Bhilai Institute of Technology Durg, completed in 2017, and a Diploma in Engineering in Electronics and Communication from Xavier Institute of Polytechnic and Technology.
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