Kunal Ganguly

Kunal Ganguly is a seasoned professional with extensive experience in customer service and operations within the telecom industry, currently serving as the National Head-Service Assurance at Tata Tele Business Services since June 2010. Kunal has held various leadership roles, including National Head-CLCM, Service Marketing and Service Operations, where responsibilities involved customer life cycle management, churn control, and service provisioning. Previous positions include Head CSD for South Hub at Airtel, Director-Worldwide Support Services at Aperto Networks Pvt Ltd, and Director-Service Delivery at Sasken Network Engineering Ltd. Kunal's educational background includes advanced leadership training from the Indian Institute of Management Ahmedabad and technical qualifications in networking.