Rachel Richards

Rachel Conlin is a dedicated professional with a strong background in product development and customer support, currently serving as a Product Development Specialist at TaxHawk, Inc. since August 2021. In this role, Rachel maximizes productivity and customer satisfaction by significantly exceeding the average in live chat processing and utilizing problem-solving skills to assist customers with complex tax issues. Previously, Rachel was a Finance Team Leader at Seek2Work, where team productivity was enhanced by 50% through effective leadership and strategic analysis of data for marketing and investment proposals. Rachel holds a Bachelor of Science in Economics from Brigham Young University, completing the degree in December 2023.