Jessica de Leon

Jessica de Leon has over 25 years of experience in workforce management within various industries. Currently serving as the Director of Workforce Management at Taxwell since September 2025, Jessica has previously held positions such as Senior Workforce Manager at ServiceTitan from July 2021 to October 2025, and VX Command Center Manager at Hulu from May 2017 to July 2021. Jessica's career also includes roles as a Workforce Management Specialist at Vantiv, a Workforce Manager at IBEX | Global, and a Workforce Manager at Aegis Communications, showcasing a consistent track record of leadership and expertise in workforce optimization.