Luke Hall

Luke Hall is an accomplished Senior Customer Relations Manager at Taylor Wimpey plc since March 2017, where responsibilities include overseeing a team dedicated to delivering excellent customer experiences while managing risks associated with NHBC surveys. Prior experience includes serving as a Customer Relations Manager at Capital One and as a Team Lead Manager at Royal Bank of Scotland Business, where leadership roles involved managing complaint handling teams to ensure regulatory compliance and enhance customer journeys. Educational background includes attendance at Countesthorpe College.