Shane Jaworski

Shane Jaworski is an accomplished Application Support Manager at Taylor Corporation since June 2007, where leadership of a global team supporting 15 applications entails establishing support SLAs, implementing service metrics, and enhancing customer satisfaction. Prior to this role, Shane held the position of Support Services Manager, overseeing professional service engineers and tier 2/3 support for key accounts. Career beginnings included freelance web development at Sane Development and software engineering roles at Texas Education Agency, Texas Water Development Board, and EDS Group, alongside earlier experience as an Avionics Systems Specialist in the United States Air Force. Shane holds a Bachelor of Science in Computer Information Systems from Park University and an Associate's degree in F-16 Avionics from the Community College of the Air Force.