Salome Nadiradze

Customer Journey Expert at TBC Bank

Salome Nadiradze is an experienced IT problems manager at TBC Bank since March 2017, responsible for coordinating incident management processes, communicating with service owners, and managing major incidents to ensure timely resolutions. Salome's role includes reviewing business system incidents, documenting post-incident recovery steps, and developing associated procedures. Prior to TBC Bank, Salome held various managerial roles, including remote product group manager and SME service manager at Bank of Georgia, where experience also included serving as a sales consultant. Salome holds a Master's degree in Finance from Business and Technology University (2018-2020) and a Bachelor's degree in Banking and Financial Support Services from Ilia State University (2013-2017).

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