Shannon Alessi

Shannon Alessi is a highly experienced professional currently serving as the Customer Implementation Manager and Franchise/National Accounts Administrator at TBC Corporation since December 2008. In this role, Shannon negotiates fleet opportunities, qualifies fleet customers, and provides operational and sales support to franchisees and national fleet customers, ensuring the highest level of customer service. Shannon also facilitates training for franchisees, presents fleet initiatives, and co-chairs the Midas Fleet Committee. Previous experience includes roles as a Fleet Coordinator and various positions at Midas International, where responsibilities included managing billing, reconciling accounts, and assisting multiple departments. Shannon's educational background includes studies at Joliet Junior College.