TCG Process
Micael Mendes works as a QA Tester at TCG Process since February 2021. Prior to this, Micael worked as an Expert em interações bilingue at Teleperformance Brasil in 2019. Additionally, Micael has experience as an Atendente de telemarketing bilingue at MBG Financial in 2018. As a Menor aprendiz at Belgo Mineira Bekaert_Grupo Arcelor Mittal from 2005 to 2007, Micael was involved in analyzing machine downtime and creating seasonal reports in MS Office Excel and SAP. Micael holds a Bachelor's degree in Analysis and Development of Systems from Impacta Tecnologia and a degree in Economics from Uninove - Universidade Nove de Julho.
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TCG Process
TCG Process is an international organization solving business process automation (BPA) challenges with its DocProStar platform, digitizing and automating complex processes across enterprises like Banking/Finance, Insurance, Healthcare, Public Administration and their business process outsourcers or shared services organizations. TCG Process markets solutions direct-to-customer and via partners, on five continents. TCG’s DocProStar automates end-to-end processing for a wide variety of document-centric use cases in banking such as account opening, lease applications, consumer credit, mortgages, accounts payable, and generic digital mailroom for banks. TCG’s intellectual property provides a modern, robust, and highly scalable platform including Robotic Process Automation (RPA), Artificial Intelligence (AI), and other advanced technologies to achieve a new degree of efficiency in administrative processing. Compliance is built in and implementation times are shortened due to the platform’s no-code approach and flexible deployment options (private or public cloud, on-premises). Organizations using DocProStar reduce costs, speed transaction times, lower risk, and offer greater value to their customers and business partners.