TCG Process
Sunjoo Kim is an accomplished professional with extensive experience in technology and innovation leadership across various sectors. As the Chief Experience Officer at TCG Process since May 2023, Sunjoo focuses on enhancing customer and partner experiences through AI-powered process automation solutions in the banking and insurance industries. Previously, Sunjoo led the Experience Design Practice at Transport for NSW, fostering a team-oriented approach to digital transformation, and held key roles at Broadspectrum, including Head of Digital Strategy and Innovation, where innovative technology applications were successfully implemented. Sunjoo's background includes significant contributions at Fujitsu Australia Limited, overseeing solution development and sales for IoT and mobility markets, as well as managing top-tier consultants in SAP operations at Atos Origin. Sunjoo began a career at Accenture as an SAP Consultant, specializing in supply chain logistics, and holds a Bachelor's degree in Applied Statistics and Economics from Yonsei University.
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TCG Process
TCG Process is an international organization solving business process automation (BPA) challenges with its DocProStar platform, digitizing and automating complex processes across enterprises like Banking/Finance, Insurance, Healthcare, Public Administration and their business process outsourcers or shared services organizations. TCG Process markets solutions direct-to-customer and via partners, on five continents. TCG’s DocProStar automates end-to-end processing for a wide variety of document-centric use cases in banking such as account opening, lease applications, consumer credit, mortgages, accounts payable, and generic digital mailroom for banks. TCG’s intellectual property provides a modern, robust, and highly scalable platform including Robotic Process Automation (RPA), Artificial Intelligence (AI), and other advanced technologies to achieve a new degree of efficiency in administrative processing. Compliance is built in and implementation times are shortened due to the platform’s no-code approach and flexible deployment options (private or public cloud, on-premises). Organizations using DocProStar reduce costs, speed transaction times, lower risk, and offer greater value to their customers and business partners.