Sunjoo Kim is an accomplished professional with extensive experience in technology and innovation leadership across various sectors. As the Chief Experience Officer at TCG Process since May 2023, Sunjoo focuses on enhancing customer and partner experiences through AI-powered process automation solutions in the banking and insurance industries. Previously, Sunjoo led the Experience Design Practice at Transport for NSW, fostering a team-oriented approach to digital transformation, and held key roles at Broadspectrum, including Head of Digital Strategy and Innovation, where innovative technology applications were successfully implemented. Sunjoo's background includes significant contributions at Fujitsu Australia Limited, overseeing solution development and sales for IoT and mobility markets, as well as managing top-tier consultants in SAP operations at Atos Origin. Sunjoo began a career at Accenture as an SAP Consultant, specializing in supply chain logistics, and holds a Bachelor's degree in Applied Statistics and Economics from Yonsei University.
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