Shakira N. is a seasoned quality assurance professional with extensive experience in the technology sector, particularly in healthcare and banking domains. Currently serving as a Business QA at Teledata Communications, Inc. since May 2018, Shakira specializes in various testing methodologies including manual UI/backend, integration, and exploratory testing, alongside data testing using tools such as Kibana and Symitar. Prior roles include Claims Testing Specialist at Florida Blue and Quality Assurance Analyst at Cognizant Technology Solutions, where Shakira developed a healthcare patient management platform. Educational qualifications include a Master’s degree in Information Technology and a Bachelor's degree in Information Management and Technology, both from Syracuse University. Additionally, Shakira has held several leadership and support positions throughout academic and professional careers, showcasing strong skills in project management and team coordination.
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