Darrin Bird

Darrin is the Executive Vice President at TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. In this role, Darrin oversees all business operations, establishes best practices across sales and account management teams, and drives execution. With more than 20 years of experience in the IT and software industry, Darrin has a proven track record of building and mentoring high-performing teams, increasing capital, creating strategic plans, and implementing organizational structure.

Before joining TCN, Darrin served as the Chief Operating Officer of Global Connect, another leading cloud-based dialing, and communication service provider. In this role, Darrin played an instrumental part in overseeing all facets of the organization and overarching business performance levels, including introducing several new divisions. Under Darrin’s leadership, Global Connect has grown steadily and developed platforms that have attracted major companies, including Blackboard Inc., which acquired Global Connect’s K-12 student messaging notification system. As part of TCN’s merger with Global Connect in December 2015, Darrin has leveraged his operations background to help further TCN’s presence and expertise within the contact center community.

Before Global Connect, Darrin worked at various companies, including Swift Transportation, a multi-billion-dollar transportation company as a Senior Financial Operations Analyst and PricewaterhouseCoopers as a Senior Associate.

Darrin began his career as a Certified Public Accountant (CPA) through the California Board of Accountancy. He received his bachelor’s degree in accounting and finance from Brigham Young University. A family man that enjoys spending time with loved ones and participating in outdoor recreation, Darrin is also very involved in philanthropic activities such as working to mentor youth in his community.