Enterprise Project Manager

As an Enterprise Project Manager you will:  

• Execution of multiple, simultaneous multiyear Enterprise Professional Services Projects for customers   
• Build detailed project plans, Gantts, and understand complex project documentation  
• Understanding of customer contracts as it applies to project deliverables and timelines  
• Ensure predictable, consistent, and successful project delivery   
• Schedule and lead internal and external video conference calls with Professional Services, Sales, Partner, and Customer stakeholders   
• Comprehend and articulate the TimeClock Plus solution in the context of the Customers’ use cases and workflows   
• Perform planning, analysis, coordination, and reporting activities to keep projects and tasks on schedule, updating the status  
• Track project progress, risks, blockers, and dependencies  
• Establish processes and tools that enhance team productivity and improve the customer experience    
• Create and manage project assets (e.g., project plans, communication plans, test plans, risk mitigation plans, and other project management and planning documents) according to requirements and needs.  
• Create and manage documentation, reporting (including government compliance), billing, travel, change management, and other requirements.  
• Identify necessary resources and align across multiple teams for assignment and management of individual tasks, in order to deliver the project on a budget and schedule that meets customer expectations.  
• Manage and track both business and technical deliverables, across Clients and internal teams. Ensure accurate reporting, including time-tracking and budget adherence.  
• Ensure successful project wrap-up and transition to ongoing Support, both in relation to the Client’s experience, and internal communication and documentation.  
• Keep key stakeholders informed of statuses and changes and escalate issues or misalignments throughout the business, as necessary.  
• Define and recommend processes and procedures to facilitate better service delivery to Engagement manager for Clients.  

You are a strong fit for this role if you have:  

• Bachelor’s Degree in a technical or quantitative discipline  
• A minimum of 5-8 years’ experience delivering successful implementations for SaaS clients, ideally with Enterprise level customers.  
• Analytical and problem-solving skills with the ability to multitask and manage multiple complex multiyear projects simultaneously   
• Ability to drive activity and influence people across the organization   
• Expertise facilitating meetings with complex, cross functional and distributed teams   
• Effectively skilled at oral and written communication, diplomacy, and organizing information   
• A team player who is calm under pressure, and effectively balances building strong working relationships while holding work partners accountable to their commitments   
• Working knowledge of technical systems  
• Focused, strategic, and driven project manager with an organized and collaborative approach.  
• Curious by nature, enthusiastic problem solver, and strives to solve things in an efficient but also scalable way.  
• PMP preferred.

Benefits: 

• Competitive Salary based on experience
• 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
• 8 hours to volunteer and impact the community
• Comprehensive benefits (Health/Dental/Vision/ 401K)
• The work/life set up you need to be successful