Mark Slootbeek is currently serving as a Business Analyst for Business Change at Tata Consultancy Services since October 2023, where responsibilities include improving business processes, translating features into user stories, and engaging stakeholders. Prior experience includes a role as a Business Analyst for Change BPM at Athora Netherlands from December 2016 to October 2023, where involvement in the implementation of a new BPM system (Pega) through Agile Scrum methodology was significant. Mark has also worked as a Subject Matter Expert in Outsource Management, managing an offshore back-office team, and has extensive experience in client interactions in previous roles at Reaal and AXA Winterthur. Mark's academic qualifications include a Master of Science in Business Studies from the University of Amsterdam and a Bachelor of Economics from Inholland University of Applied Sciences.
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