Mihir Navinbhai Ramani is an experienced Information Technology Technician currently employed at Soroc Technology since March 2014, where responsibilities include maintaining network servers, troubleshooting network performance, and creating technical support documentation. Previously, Mihir served as an Intune Migration & Technical Support Specialist at PointClickCare from April 2021 to April 2022, focusing on the implementation and support of enterprise cloud solutions and translating customer requirements into architectural designs. Earlier roles include Assistant Shipper at factorydirect.ca, where Mihir managed shipping processes, and Hardware Support Specialist at AV Technology, maintaining essential IT operations and enhancing productivity. Mihir holds an MBA in Marketing from EIILM University and a BBA in Marketing from Savitribai Phule Pune University.
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