Charlie Jacobs serves as Chief Executive Officer of Delaware North, a family-owned, global leader in hospitality. Delaware North has annual revenue of $3.7 billion and more than 55,000 employees, and it serves half a billion customers annually on four continents. Charlie also serves as Chief Executive Officer and Alternate Governor for the Boston Bruins.
As CEO, Charlie provides stewardship to the more than 100-year-old Delaware North and its seven operating subsidiaries, which include global industry leaders in food and retail operations at airports and sports venues, sports facility ownership and management, operations of parks and major tourist attractions, hotel ownership and management, gaming operations and fine dining and catering. Charlie also guides the strategic efforts for Delaware North’s holdings in Boston, which include TD Garden, The Hub on Causeway and the company’s ownership share in New England Sports Network.
In addition to his role as CEO, Charlie serves as the Founder and Chairman of the Boston Bruins Foundation, whose mission is to assist charitable organizations that demonstrate a commitment to enhancing the quality of life for children and their families throughout New England. Since its inception in 2003, the Boston Bruins Foundation has contributed more than $49 million to New England-based charitable organizations.
In recent years, Charlie has been instrumental in the expansion of the Bruins Academy Learn to Play program, which now reaches over eighty locations across New England with over 5,000 participants. Each child enrolled in the annual program receives a full set of CCM equipment, skates, a professional personalized fitting and four weeks of on-ice instruction led by certified coaches.
It was under Charlie’s guidance that the Boston Bruins current management group has been assembled and it was a tribute to his leadership when the Bruins were named the Sport Business Journal’s 2012 Sports Team of the Year based on the criteria of “excellence, growth, creativity, innovation, sound planning, implementation and outcomes.”
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